Security

Enterprise-Grade Security

Security is not an afterthought at User Funnel. We've built our platform with security at its core to protect your data and your customers.

Compliance & Certifications

SOC 2 Type II

Audit of security, availability, and confidentiality

GDPR

European data protection compliance

CCPA

California data privacy rights

ISO 27001

Information security management (in progress)

How We Protect Your Data

Multiple layers of security work together to keep your data safe

End-to-End Encryption

All data transmitted between your browser and our servers is encrypted using TLS 1.3, the latest and most secure transport protocol.

  • TLS 1.3 encryption in transit
  • AES-256 encryption at rest
  • Secure WebSocket connections
  • Certificate pinning for enhanced security
Secure Infrastructure

Our infrastructure is hosted on enterprise-grade cloud providers with industry-leading security certifications.

  • SOC 2 Type II compliant hosting
  • Regular penetration testing
  • DDoS protection
  • 24/7 infrastructure monitoring
Access Control

We implement strict access controls to ensure only authorized personnel can access your data.

  • Role-based access control (RBAC)
  • Multi-factor authentication (MFA)
  • SSO integration available
  • Audit logging for all access
Data Privacy

Your test data and recordings are private and only accessible to you and your authorized team members.

  • Isolated customer environments
  • No data sharing between accounts
  • Data masking capabilities
  • GDPR-compliant data handling
Backup & Recovery

Your data is automatically backed up with point-in-time recovery capabilities.

  • Automated daily backups
  • Point-in-time recovery
  • Geographic redundancy
  • 99.9% uptime SLA
Vulnerability Management

We maintain a rigorous security testing program to identify and fix vulnerabilities.

  • Regular security audits
  • Automated vulnerability scanning
  • Responsible disclosure program
  • Rapid patch deployment

Our Security Practices

Employee Security Training

All employees undergo regular security awareness training and background checks. Access to customer data is restricted and logged.

Incident Response

We have a documented incident response plan and will notify affected customers within 72 hours of discovering any security breach.

Responsible Disclosure

We welcome security researchers to report vulnerabilities responsibly. Contact us at security@userfunnel.com for our bug bounty program.

Security Questions?

Our security team is happy to answer any questions about our security practices.

Contact Security Team
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