GDPR

GDPR Compliance

We are committed to protecting your privacy rights under the General Data Protection Regulation (GDPR). Learn how we comply with EU data protection laws.

Our GDPR Commitment

Privacy by Design

Data protection is built into our systems from the ground up.

Lawful Processing

We only process data when we have a valid legal basis.

Your Rights First

You have full control over your personal data.

Your Data Rights

Under GDPR, you have the following rights regarding your personal data

Right to Access

You have the right to request a copy of the personal data we hold about you.

How to exercise: Request your data export from Settings > Privacy > Export My Data
Right to Rectification

You can request correction of any inaccurate or incomplete personal data.

How to exercise: Update your information in Settings > Profile, or contact us for other data
Right to Erasure

You can request deletion of your personal data (the "right to be forgotten").

How to exercise: Delete your account in Settings > Account > Delete Account
Right to Restrict Processing

You can request that we limit how we use your personal data.

How to exercise: Contact us to restrict specific data processing activities
Right to Data Portability

You can receive your data in a structured, machine-readable format.

How to exercise: Export your data in JSON format from your account settings
Right to Object

You can object to processing of your personal data for certain purposes.

How to exercise: Manage your preferences in Settings > Privacy > Communication Preferences

Data We Process

Transparency about what data we collect and why

CategoryData TypesPurposeRetention
Account Data
  • Name
  • Email address
  • Password (hashed)
  • Profile picture
Account authentication and identificationUntil account deletion
Usage Data
  • Recorded browser sessions
  • Test scripts
  • Playback history
  • Session metadata
Core service functionalityBased on your subscription plan
Billing Data
  • Payment method (last 4 digits)
  • Billing address
  • Transaction history
Subscription management and invoicing7 years (legal requirement)
Technical Data
  • IP addresses
  • Browser type
  • Device information
  • Cookies
Security, analytics, and service improvement90 days for logs, session-based for cookies

Legal Basis for Processing

Contract Performance

We process your account data and usage data as necessary to provide you with our services as outlined in our Terms of Service.

Legitimate Interests

We process some data based on our legitimate business interests, such as improving our services and ensuring security, always balanced against your privacy rights.

Legal Obligations

We retain certain billing and transaction data to comply with tax and accounting regulations.

Consent

For marketing communications and optional analytics, we rely on your explicit consent, which you can withdraw at any time.

Exercise Your Rights

To exercise any of your GDPR rights or if you have questions about how we handle your personal data, please contact our Data Protection Team.

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