Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your information when you use User Funnel.
Last updated: December 5, 2025
Quick Overview
Your Data is Encrypted
All data is encrypted in transit and at rest using industry-standard encryption.
Never Sold
We never sell your personal data to third parties, period.
You're in Control
Access, export, or delete your data at any time from your account.
Information We Collect
Account Information
When you create an account, we collect your name, email address, and password. If you sign up using a third-party service (like Google), we receive basic profile information from that service.
Usage Data
We automatically collect information about how you use our service, including browser interactions recorded during testing sessions, timestamps, and device information. This data is essential for providing our core service.
Payment Information
Payment processing is handled by Stripe. We do not store your full credit card details. We only receive confirmation of successful payments and subscription status.
How We Use Your Information
Service Delivery
We use your data to provide, maintain, and improve our browser testing services, including recording sessions, generating test code, and running test suites.
Communication
We may send you service-related emails, including account confirmations, billing updates, security alerts, and feature announcements. You can opt out of marketing emails at any time.
Analytics & Improvement
We analyze usage patterns to improve our product, fix bugs, and develop new features. This analysis is performed on aggregated, anonymized data whenever possible.
Information Sharing
Third-Party Services
We use trusted third-party services for payment processing (Stripe), email delivery, and cloud infrastructure. These providers are bound by strict confidentiality agreements.
Team Collaboration
If you are part of a team workspace, other team members may see shared sessions and test data according to your team's permission settings.
Legal Requirements
We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
Data Security
Encryption
All data transmitted between your browser and our servers is encrypted using TLS 1.3. Data at rest is encrypted using AES-256 encryption.
Access Controls
We implement strict access controls and authentication mechanisms. Employee access to customer data is limited and logged.
Infrastructure
Our infrastructure is hosted on secure, SOC 2 compliant cloud providers with regular security audits and penetration testing.
Data Retention
Active Accounts
We retain your data for as long as your account is active or as needed to provide you services. Session recordings and test data are kept according to your plan's retention limits.
Account Deletion
Upon account deletion request, we will delete your personal data within 30 days. Some data may be retained longer for legal or legitimate business purposes.
Backups
Backup copies may persist for up to 90 days after deletion for disaster recovery purposes.
Your Rights
Access & Portability
You can request a copy of your personal data at any time through your account settings or by contacting us.
Correction
You can update your account information directly through your dashboard. Contact us if you need help correcting other data.
Deletion
You can delete your account at any time. This will permanently remove your personal data (subject to retention requirements).
Questions About Privacy?
If you have any questions about this Privacy Policy, please don't hesitate to reach out.
Contact Us